• Complaints and Feedback

    Our Complaints and Feedback System is an online system which allows you to submit your feedback or complaint and allows us to track the required actions. Please complete the complaints and feedback form for all complaints and email it to [email protected] .

    For any enquiries, please see our contact us page.

    Exceptions

    The following areas are not handled by our internal complaints processes and should be directed to the appropriate Minister, court or tribunal:

    • Matters directly relevant to legislative provisions or rates of tax
    • Matters of administrative law
    • Appeal decisions
    • Judicial decisions.